9 Must-Have Email Flows to Maximize Profitability for your eComm Brand

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Helping you turn clicks into customers.

1. Welcome Email Flow

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Goal: This is a flow that gets triggered every time someone subscribes to your list. Here we want to turn subscribers into new purchasers.

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Email 1: Give Bait (Free Shipping Code, 20% OFF, Free item, etc.)

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Email 2: Introduce the brand + Socials

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Email 3: Promote Best Sellers

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Email 4: Value + Remind them about the code

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Email 5: Code + Urgency

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In this step you are trying to convert your subscribers into customers.

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2. Abandoned Cart Email Flow

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Goal: In this email flow, we are recovering lost sales (someone adds to their cart but leaves the website, then we start sending these emails)

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Email 1: Remind about the item left in the cart (direct to the point)

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Email 2: Address objections, show social proof and warranties

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Email 3: Code

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Email 4: Code reminder + Urgency

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3. Post Purchase Email Flow

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Goal: With this email flow we want to thank new customers for their purchases, turn them into multiple-time buyers and ask for feedback.

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Email 1: Thank you (Message from the Founder)

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Email 2: Give value related to the items purchased (recommendations, how to use the product, how to wash it, why it works, when to use it, the goal of using it, etc)

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Email 3: Promote up-sell or cross-sell

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Email 4: Code + urgency related to the upsells or cross-sell

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Email 5: Ask for a review or UGC content

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4. Browse Abandonment Email Flow

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Goal: Here we are sending emails to window shoppers that left the website without buying.

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Email 1: Reminder

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Email 2: Reminder + Show social proof and warranties.

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Email 3: Reminder + Code

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Email 4: Code + urgency related to the upsells or cross-sells

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Email 5: Code reminder + Urgency

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5. Win-back Email Flow

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Goal: After 60-90 days of a client purchasing from the website, we send this automation to win them back as customers/clients

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Email 1: Brand's unique value proposition, social proof, thank the reader for being part of the brand, code (text-based no design)

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Email 2: We miss you + Promote best sellers + Social proof

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Email 3: Code

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Email 4: Code + Urgency

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6. VIP Email Flow

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Goal: We send these emails to the highest value and loyal customers. We want them to feel appreciated and give them special treats.

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Email 1: Thank you email from the founder + code

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Email 2: Give value + code

Reminder

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Email 3: Give value + code

reminder

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Email 4: Code + urgency

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7. 1st Purchase Anniversary Email Flow

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Goal: After 365 days of the first purchase

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Email 1: Give reward

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8. Cross-sell or Up-sell Email Flow

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Goal: 3 Emails per hot product. For all customers based on related

products, commonly purchased-together products, or similar products.

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Email 1: Introduce the product to upsell cross-sell

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Email 2: Hard sell the product

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Email 3: Give an incentive

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9. Because You Opened Email Flow

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Goal: Every time someone opens five emails in a row reward them with X% OFF

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Email 1: Announce reward

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Email 2: Remind about the reward and add urgency

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Need more? Shoot us an email -> admin@maius.com

Why brands choose MAIUS

Brands come to us for predictable growth, transparent reporting, and a team that actually cares about performance. No long contracts, no jargon. Just better results.

3.5y
average client longevity
$4.4M
monthly ad spend managed

From audit → foundation → scale

1.
Audit
week 0
We find the waste, fix the tracking, and uncover the opportunities you(r last agency) missed.
2.
Build
months 1-3
We rebuild your account for precision: clean data, aligned offers, and campaign structures built to convert.
3.
Scale
month 4+
We scale what works and cut what doesn’t, driving more revenue at lower costs, predictably.

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